Charity shops Β· Retail Gift Aid

Retail Gift Aid without the clipboard

Selling donated goods as the donor's agent can add 25% to what your shops raise β€” but only if you can re-identify every donor at the till. We're building a way to do that in seconds, with no shop hardware.

30–50%
uplift specialists claim Retail Gift Aid can add to shop income
~2 sec
to link a bag to a donor by scanning their wallet pass
Β£0
shop hardware β€” it runs on a phone the volunteer already has

The bits that make Gift Aid painful here

The Donor-ID hunt

Incumbent systems make volunteers look up a donor's number and print a bag label for every drop-off. It's slow, and donors forget their ID.

Tablets in every shop

Hardware-based systems want a device in every store β€” a capital cost that's hard to justify for a small chain of shops.

The 31 May letter mountain

Retail Gift Aid requires end-of-year letters to donors by 31 May, with thresholds by method. Done on paper, it's an envelope-stuffing marathon.

How we help

A donor wallet pass

After a donor signs up once, we send them a pass for Apple or Google Wallet. In-store, a volunteer scans it in seconds β€” the donor always has it, and it can't be left at home.

Private by design

The pass is an opaque, revocable token β€” never the donor's address in a QR. The volunteer sees only what they need: a name and a β€œdeclaration valid βœ…β€.

Letters by email, not post

Because we capture the donor's email at sign-up, those 31 May letters can go out automatically by email β€” not stuffed into thousands of envelopes.

For groups & umbrella bodies

This one's on the roadmap β€” register your interest

Retail Gift Aid is deep water, and we're building it carefully. If you run charity shops and want the donor wallet pass, tell us β€” early partners help us shape it, and get first access.

Rethink Retail Gift Aid

No Donor-ID lookups, no shop tablets, no envelope mountain. Register your interest and we'll keep you posted.